Privacy Policy

Carpal Tunnel Guide respects your privacy and is committed to explaining clearly how information is collected, used, stored, and shared when you visit this website. This policy applies to visitors who browse our articles, sign up for a newsletter, use our contact forms, or interact with affiliate links and analytics tools. Because this site provides health education, we aim to keep data collection narrow and practical. We do not ask readers to create accounts, and we do not operate a patient portal or medical record system.

When you visit the site, standard technical information may be collected automatically. This can include IP address, browser type, operating system, device type, pages viewed, time on page, referring website, general geographic region, and diagnostic performance data. We use this information to understand how readers use the site, improve content quality, monitor traffic patterns, troubleshoot errors, and maintain security. Like most websites, this information may be collected through server logs, content delivery systems, and analytics tools.

If you submit information through a contact form or email us directly, we may collect your name, email address, and any information you choose to include in the message. Please do not send sensitive medical records, insurance information, or urgent health details through general contact forms. Carpal Tunnel Guide is not a healthcare provider portal and is not intended for emergency communication. If you are experiencing a medical emergency, you should contact local emergency services or a licensed clinician directly.

We may use cookies or similar technologies for core site function, traffic measurement, content testing, and affiliate attribution. Cookies can help us remember aggregate visitor preferences, understand which guides are most useful, and measure how users move through the site. You can usually modify cookie settings through your browser. If you disable some cookies, portions of the site may still work, but analytics or preference-related behavior may be reduced.

We may work with third-party service providers such as hosting platforms, analytics vendors, email service providers, and affiliate networks. These providers may process limited information on our behalf according to their own privacy policies and contractual arrangements. For example, a hosting provider may log requests for security and performance, an analytics provider may measure visits and engagement, and a retailer may track outbound referral clicks that originate from product recommendation pages.

Some pages may contain affiliate links, including Amazon links. If you click one of these links, the retailer may use cookies or other tracking methods to attribute a referral. Carpal Tunnel Guide may receive a commission if a purchase occurs. We do not receive your full payment details from the retailer, and we do not process transactions on this site directly. Product purchases occur on third-party platforms governed by those platforms' terms and privacy practices.

We use collected information to operate the site, improve reader experience, understand which topics are most helpful, respond to inquiries, send emails when you request them, maintain site integrity, and comply with legal obligations. We may also use aggregated, non-identifying analytics data to make editorial and business decisions, such as updating an article that readers repeatedly exit or expanding guides on common symptom questions.

We do not sell personal information in the ordinary sense of exchanging directly identifying data for cash. However, some privacy laws define data sharing broadly. Depending on where you live, you may have rights to request access to personal information, correction of inaccurate information, deletion of certain data, restriction of some processing, or information about how your data is used. If you would like to make a privacy request, contact us at privacy@carpaltunnelguide.com. We may need to verify your identity before responding.

Data retention depends on the nature of the information and the reason it was collected. We generally keep technical logs for limited operational periods, retain contact emails for as long as needed to respond and maintain business records, and preserve analytics information in aggregate form according to provider settings. When information is no longer reasonably necessary, we aim to delete it or de-identify it.

We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, or alteration. No online system is perfectly secure, and we cannot guarantee absolute security. You should use caution when sharing personal information online and avoid sending highly sensitive health details through general site forms.

This site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the site. If you believe a child has submitted personal information to us, please contact us so we can investigate and remove it where appropriate.

Carpal Tunnel Guide may update this policy from time to time as site practices, technology, law, or vendor relationships change. When updates are material, we will revise the date at the top of this page and post the new version here. Your continued use of the site after changes are posted indicates acceptance of the updated policy to the extent permitted by law.

Questions about this policy can be sent to privacy@carpaltunnelguide.com.